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Withdrawal

Which withdrawal methods can I use ?

Once you’ve requested a withdrawal, we begin our internal review. This usually takes up to 48 hours. Only after this step does the processing time of your selected payment pr […]

How does a withdrawal to a new bank account work?

Want to withdraw your balance to a new bank account? No problem – it’s quick and easy. ? Here’s how it works: Make a new deposit using WorldPay VoP (Verification of Payee) with yo […]

How can I cancel my withdrawal?

You’ve accidentally requested a withdrawal or decided to keep using your balance? No problem. As long as your withdrawal has not yet been processed, you can cancel it directly in […]

When will my withdrawal arrive?

Waiting for your withdrawal? We understand you want to receive your funds as quickly as possible. Once you’ve requested a withdrawal, we’ll review the transaction. This process us […]

Why is a withdrawal currently not possible?

You’d like to withdraw your balance? Great – we’ll help you meet all the necessary requirements. If a withdrawal isn’t working, it could be due to one of the following reasons: Yo […]